I would like to choose an ideal CRM for a client. It must be open source. But I don't know CRM systems. I'm starting discover world of CRM systems by this post.
1. Zurmo
Pro:
Awesome design and user interface
Fast ajax and Yii in use
You can configure data structures (contact, company, task, meeting). You can extend anything with custom fields.
Con:
Very young CRM with actually smaller community than other CRMs
Some feature is missing: E-mail marketing, Google Calendar integration, etc.
2. vTiger
Pro:
It has experience.
Con:
Ugly design...
Too complicated
Too much feature for a small company
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